No Widget Added

Please add some widget in Offcanvs Sidebar

Talk To Our Experts

Practo Enhances Healthcare Connectivity with a Digital Solution Powered by SAP Business One®

  • Home
  • Case Study
  • Practo Enhances Healthcare Connectivity with a Digital Solution Powered by SAP Business One®
Practo Enhances Healthcare Connectivity

The Problem

Practo, a leading healthcare technology platform enabling 50 million appointments per year across 200,000 healthcare providers and thousands of doctors in 15 countries, faced significant challenges as they scaled globally:

  • Strained IT Systems: The rapid global growth of Practo stretched their existing IT systems, making them inefficient and costly to maintain.
  • Lack of Integration: Disjointed systems across accounting, operations, and reporting led to inefficiencies, slowing down processes and increasing operational costs.
  • Need for Technological Upgrade: To continue powering growth, manage costs, and improve efficiency, Practo needed to upgrade their IT infrastructure.

GSUS Star Software Solutions' Approach

To address these challenges, Practo partnered with GSUS Star Software Solutions to implement SAP Business One, a versatile ERP solution capable of integrating and optimizing business operations on a global scale.

Why SAP and GSUS Star Software Solutions:

  • Comprehensive Integration: SAP Business One was chosen for its ability to integrate financial and business operations into a single platform, offering customizable modules to meet Practo’s unique needs.
  • Expert Implementation: GSUS Star Software Solutions, with its extensive experience and a tailored approach, provided customized packages, a staged implementation, and a detailed plan to ensure a smooth transition.

The Solution

GSUS Star Software Solutions implemented SAP Business One to centralize and optimize Practo’s global operations:

  • Integrated Systems and Databases: Centralized systems and databases across all entities, enabling consolidated reporting and faster, more informed decision-making.
  • Automated Approval Processes: Streamlined approval processes ensured that entries were finalized before entering the system, improving both customer experience and internal efficiency.
  • User Access Control: Implemented robust user access control down to the company and individual levels, making it easier to track and manage performance across multiple businesses under the Practo banner.

Is your healthcare technology platform ready for a digital upgrade to enhance efficiency and customer satisfaction?

Contact GSUS Star Software Solutions today to learn how SAP Business One can streamline your operations and drive global growth, just as it did for Practo.
Contact Us

The Result

The implementation of SAP Business One significantly enhanced Practo’s operations:

  • Increased Efficiency: Integration and centralization of systems saved time and reduced operational costs, contributing to more efficient processes.
  • Improved Decision-Making: Real-time consolidated reports across entities provided better insights, enabling faster and more informed decisions.
  • Enhanced Customer Satisfaction: Improved reporting, communication, and turnaround times boosted customer satisfaction across Practo’s global network.

The Impact

The digital transformation with SAP Business One had a significant impact on Practo:

  • Operational Control: Enhanced control and visibility across global operations, empowering Practo to manage their extensive network more effectively.
  • Strategic Growth: The upgraded IT infrastructure positioned Practo for continued global expansion, enabling them to connect more patients with verified doctors efficiently.
  • Customer Experience: The improvements in internal efficiency and reporting translated into a better experience for both patients and healthcare providers.

Project Details

Company Name:

Practo Technologies Pvt Ltd

Industry:

Healthcare

Solution Implemented:

SAP Business One

Location:

Bangalore, India
Need Help?

Talk to Our Experts

Get In Touch